Top asked questions for Monthly rentals
Yes, all our cars come with basic insurance.
Sun, 5 Nov, 2023 at 2:33 PM
Insurance excess is the maximum amount you are liable to pay in case of an accident, where you are at fault. Please note you need to provide a valid Najm re...
Sun, 5 Nov, 2023 at 2:33 PM
Download the Najm App and follow the instructions provided and obtain the Najm report. iOS: https://apps.apple.com/us/app/najm-%D9%86%D8%AC%D9%85/id95314040...
Sun, 5 Nov, 2023 at 2:34 PM
- A Full Insurance (SCDW) will let you avoid paying the insurance excess, even when you are at fault, provided you have a valid najm report. You can opt for...
Sun, 5 Nov, 2023 at 2:36 PM
Every vehicle comes with basic insurance. In case of accident: - If you are not at fault, as per valid Najm report, you do not have anything to pay. - If...
Tue, 7 Nov, 2023 at 5:17 PM
First of all, we hope you are safe! Here is what you need to do: - Please call the roadside assistance number by clicking on your Booking ID in your swapp ...
Sun, 5 Nov, 2023 at 2:41 PM
Please make sure to carefully document any damages, and the circumstances by photographs. You are fully responsible for any damages that might happen during...
Sun, 5 Nov, 2023 at 2:41 PM
Please write to us on the chat on your Swapp application or email the report within 24 hours and damage photos to [email protected]
Tue, 7 Nov, 2023 at 5:18 PM
You may contact the roadside assistance in the below three cases: 1. Accident 2. Battery failure to start the vehicle 3. Complete breakdown, where the vehic...
Sun, 5 Nov, 2023 at 2:43 PM
You may require assistance related to mechanical or service issues. - Some of the examples for mechanical issues could be car pulling on one side, air cond...
Sun, 5 Nov, 2023 at 2:44 PM