Top asked questions for Monthly rentals

How do I verify myself?
Verifying yourself on Swapp is very simple: 1. log on to www.joinswapp.com/rental 2. Click on your name 3. Click on ‘your details’ 4. Upload the required do...
Sun, 5 Nov, 2023 at 2:08 PM
How much does a monthly car rental costs?
It depends on the car that you choose. Every car is priced differently.
Sun, 5 Nov, 2023 at 2:09 PM
What payment methods do we accept?
We only accept online payment. We will charge your credit / debit card that you added to your billing details as the payment method. 
Sun, 5 Nov, 2023 at 2:09 PM
Can I get a company invoice when I use Swapp?
Yes, Swapp can be used by companies as well. If your invoicing details differ from the payment details you provided, please contact us and we'll sort th...
Sun, 5 Nov, 2023 at 2:10 PM
When is the rental fee deducted?
The rental fee is deducted as soon as you book the car.
Sun, 5 Nov, 2023 at 2:11 PM
Do I have to pay a security deposit for the car?
No deposit is required when booking a car via Swapp. If you are a tourist we may request for a credit card authorization form to be signed at the time of ha...
Sun, 5 Nov, 2023 at 2:12 PM
Can I choose from different km packages?
- Your all inclusive Swapp car rental comes with either a set km package starting at 5000 km/month, up to an unlimited km/month based on the car you chose. ...
Sun, 5 Nov, 2023 at 2:12 PM
Who can collect the car?
The customer whose documents were provided will have to be present at the handover and handback. He / she will need to sign the rental agreement. This is du...
Sun, 5 Nov, 2023 at 2:13 PM
How long does a refund take?
A refund can take 7 to 14 working days to be processed. This refund will go back into the bank account that you originally paid with. 
Sun, 5 Nov, 2023 at 2:14 PM
What is the minimum and maximum rental period?
You have to keep the car for a minimum of 30 days. There is no maximum period, you can keep the car for as long as you want, based on the given car's av...
Sun, 5 Nov, 2023 at 2:14 PM