Top asked questions for Monthly rentals
Our system does not allow you to reserve/set aside a car. Bookings are made on a first come, first serve basis, provided you are registered and verified on ...
Sun, 5 Nov, 2023 at 2:24 PM
Yes, you are fully liable for any traffic violations and fines imposed during the rental period. If you are a citizen or resident, you will be invoiced dire...
Sun, 5 Nov, 2023 at 2:25 PM
To contest a fine, please follow the below steps: - Download the Absher App - Create or login to your account - Select 'Services' - Select 'Tr...
Sun, 5 Nov, 2023 at 2:25 PM
Don’t worry! The police will most likely ask you for the car’s registration card and rental contract, which will be given to you when receiving the car. Smi...
Sun, 5 Nov, 2023 at 2:28 PM
The Ministry of Interior (MOROOR) will inform you about any violations via SMS to your Absher registered number, and will provide you with details.
Sun, 5 Nov, 2023 at 2:28 PM
Your booking will be approved within 3 business hours. If we need any more documents to approve your booking, our customer support team will reach out to yo...
Sun, 5 Nov, 2023 at 2:29 PM
If 3 hours have passed by during working hours and you have not heard from us please reach out to our customer support team.
Sun, 5 Nov, 2023 at 2:30 PM
- Cancellation before Handover: You can cancel your booking free of charge, 24 hours prior to your handover. Rentals cancelled within 24 hours of the handov...
Sun, 5 Nov, 2023 at 2:31 PM
The minimum rental period on Swapp is 30 day. The minimum notice period to return a car is 4 days. Any shorter rental or notice period may be subject to add...
Sun, 5 Nov, 2023 at 2:32 PM
If you find that you don't want to return the car, please extend your booking as soon as possible. To do so, please follow the below: - Find your Bookin...
Sun, 5 Nov, 2023 at 2:30 PM