Top asked questions for Monthly rentals

Can I reserve a car?
Our system does not allow you to reserve/set aside a car. Bookings are made on a first come, first serve basis, provided you are registered and verified on ...
Sun, 5 Nov, 2023 at 2:24 PM
Am I liable in case of traffic violations / fines with the car I booked?
Yes, you are fully liable for any traffic violations and fines imposed during the rental period. If you are a citizen or resident, you will be invoiced dire...
Sun, 5 Nov, 2023 at 2:25 PM
What if I want to contest a fine?
To contest a fine, please follow the below steps: - Download the Absher App - Create or login to your account - Select 'Services' - Select 'Tr...
Sun, 5 Nov, 2023 at 2:25 PM
What should I do in case of a police inspection?
Don’t worry! The police will most likely ask you for the car’s registration card and rental contract, which will be given to you when receiving the car. Smi...
Sun, 5 Nov, 2023 at 2:28 PM
If I receive a fine, how will I know?
The Ministry of Interior (MOROOR) will inform you about any violations via SMS to your Absher registered number, and will provide you with details.
Sun, 5 Nov, 2023 at 2:28 PM
How long does a booking take to be approved?
Your booking will be approved within 3 business hours. If we need any more documents to approve your booking, our customer support team will reach out to yo...
Sun, 5 Nov, 2023 at 2:29 PM
What if my booking is still pending?
If 3 hours have passed by during working hours and you have not heard from us please reach out to our customer support team.
Sun, 5 Nov, 2023 at 2:30 PM
Can I cancel my booking?
- Cancellation before Handover: You can cancel your booking free of charge, 24 hours prior to your handover. Rentals cancelled within 24 hours of the handov...
Sun, 5 Nov, 2023 at 2:31 PM
Can I shorten my booking before 30 days?
The minimum rental period on Swapp is 30 day. The minimum notice period to return a car is 4 days. Any shorter rental or notice period may be subject to add...
Sun, 5 Nov, 2023 at 2:32 PM
I think I'll need the car for somewhat longer than initially planned. What should I do?
If you find that you don't want to return the car, please extend your booking as soon as possible. To do so, please follow the below: - Find your Bookin...
Sun, 5 Nov, 2023 at 2:30 PM