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Top asked questions for Daily rentals thorough Careem platform 45

• Are all vehicles available immediately?
• Who can rent a car?
• What is included in my daily car rental?
• Where and how can I pick up and drop off my car?
• How do I book a car on Swapp?

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Top asked questions for Daily rentals 48

• Who can rent a car?
• What is included in my daily car rental?
• Are all vehicles available immediately?
• Where and how can I pick up and drop off my car?
• How do I register myself?

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Top asked questions for Monthly rentals thorough Careem platform 54

• Who can rent a car?
• What is a monthly car rental?
• What is included in my monthly car rental?
• Are all vehicles available immediately?
• Where and how can I pick up and drop off my car?

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Top asked questions for Monthly rentals 56

• Who can rent a car?
• What is a monthly car rental?
• What is included in my monthly car rental?
• Are all vehicles available immediately?
• Where and how can I pick up and drop off my car?

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General information 0

Rental Conditions 0

Claims 0

Booking Modifications, Cancellations 0

Insurance 0

Damage, Technical Problem, Theft 0

Further Useful Information 0

Why have I been Charged? 1

• Why have I been Charged?

KYC - Which documents do I need? 1

• Which documents do I need?

Payment related 2

• How can I pay for the rental?
• When should I expect a refund?

Extension - How can I extend my booking? 1

• Why have I been Charged?

Delivery - Can I get a car the same day? 1

• Can I get a car the same day?

Parking - How do I pay for public parkings in Dubai? 1

• How do I pay for public parkings in Dubai?

Booking - How long for approval of my booking? 1

• How long for approval ofon my booking?

Booking 2

• What is included in my daily rental?
• Can I cancel my booking?

Support 4

• How can I get in touch with Swapp support?
• Can I travel within the UAE?
• Can I travel to Oman?
• Why have I been charged?

Legal 5

• Legal Notice
• Privacy Policy
• Daily Rental Terms and Conditions
• Terms and Conditions of User Discounts and Coupons
• Monthly Rental Terms and conditions