Top asked questions for Daily rentals

When can I contact the roadside assistance?
You may contact the roadside assistance in the below three cases: 1. Accident 2. Battery failure to start the vehicle 3. Complete breakdown, where the vehic...
Sat, 4 Nov, 2023 at 9:01 PM
What shall I do in case of other assistance?
You may require assistance related to mechanical or service issues. - Some of the examples for mechanical issues could be car pulling on one side, air cond...
Sat, 4 Nov, 2023 at 9:02 PM
If I receive a fine, how will I know?
The Ministry of Interior (MOROOR) will inform you about any violations via SMS to your Absher registered number, and will provide you with details. If you ...
Sat, 4 Nov, 2023 at 9:03 PM
Do I have to return the car with a full tank?
You should return your rental car (or replacement car) with at least as much fuel as when it was delivered to you. Should you fail to do so, the supplier is...
Sat, 4 Nov, 2023 at 9:03 PM
Is the car going to be clean when it is handed over to me?
All cars come cleaned and disinfected. Should there be a major problem with the cleanliness of the vehicle at the time of Handover, please notify the Swapp...
Sat, 4 Nov, 2023 at 9:04 PM
Do I have to clean the car before I hand it back?
Please try to keep the cars as clean as possible, treat them like they are yours, and return them in a proper state. Surcharges may be applied for special ...
Sat, 4 Nov, 2023 at 9:04 PM
Can I get an invoice through Swapp?
Swapp will send you an invoice after the rental period. This invoice will include but is not limited, to the rental fee, extra mileage and any tolls. Swapp ...
Sat, 4 Nov, 2023 at 9:05 PM
How can I use my coupon?
Coupons created by Swapp can be used by users to avail discounts on monthly car rentals. Terms and Conditions apply.
Sat, 4 Nov, 2023 at 9:05 PM