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You can cancel your booking free of charge, 24 hours prior to your handover. Rentals cancelled within 24 hours of the handover period will incur the daily r...

Yes, you can shorten your booking at any time, however please be aware, that: The minimum rental period on Swapp is 1 day. The minimum notice period to ret...

Yes, all our cars come with basic insurance.

Insurance excess is the maximum amount you are liable to pay in case of an accident, where you are at fault. Please note you need to provide a valid Najm re...

Download the Najm App and follow the instructions provided and obtain the Najm report. iOS: https://apps.apple.com/us/app/najm-%D9%86%D8%AC%D9%85/id95314040...

- A Full Insurance (SCDW) will let you avoid paying the insurance excess, even when you are at fault, provided you have a valid najm report. You can opt for...

Every vehicle comes with basic insurance. In case of accident: - If you are not at fault, as per valid Najm report, you do not have anything to pay. - If...

First of all, we hope you are safe! Here is what you need to do: - Please call the roadside assistance number by clicking on your Booking ID in your swapp ...

Please make sure to carefully document any damages, and the circumstances by photographs. You are fully responsible for any damages that might happen during...

Please write to us on the chat on your Swapp application or email the report within 24 hours and damage photos to [email protected]