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To contest a fine, please follow the below steps: - Download the Absher App - Create or login to your account - Select 'Services' - Select 'Tr...

Don’t worry! The police will most likely ask you for the car’s registration card and rental contract, which will be given to you when receiving the car. Smi...

The Ministry of Interior (MOROOR) will inform you about any violations via SMS to your Absher registered number, and will provide you with details.

Your booking will be approved within 3 business hours. If we need any more documents to approve your booking, our customer support team will reach out to yo...

If 3 hours have passed by during working hours and you have not heard from us please reach out to our customer support team.

If you find that you don't want to return the car, please extend your booking as soon as possible. To do so, please follow the below: - Find your Bookin...

- Cancellation before Handover: You can cancel your booking free of charge, 24 hours prior to your handover. Rentals cancelled within 24 hours of the handov...

The minimum rental period on Swapp is 30 day. The minimum notice period to return a car is 4 days. Any shorter rental or notice period may be subject to add...

Yes, all our cars come with basic insurance.

Insurance excess is the maximum amount you are liable to pay in case of an accident, where you are at fault. Please note you need to provide a valid Najm re...